Testimonials

Recommender’s thumbnail is a link to their LinkedIn profile.  Feel free to contact them there as a reference.

Bonnie Potter
Independent UX Strategy and Design Consultant
Bonnie managed Roy directly

Roy is one of the most versatile and talented UX professionals I’ve worked with in my career. This is why I’ve repeatedly asked him onto teams to help solve large, complex UX and IA problems for companies like Intel and IBM. Roy’s strong, holistic systems thinking and interaction design skills are truly outstanding. He has a unique ability to quickly comprehend and break down challenging integrations and workflows and deliver designs that make difficult user tasks simple, easy and delightful. As a team member, Roy brings a very inclusive and collaborative style. Teams enjoy working with him, not just for his great ideas and impressive design ability, but because they truly trust and respect him personally and as a colleague. I hope to work with Roy again. I would do so in a heartbeat!

Jon-Marc Seimon
Creative Director:Experience Design
Jon-Marc managed Roy directly

It’s been one of the highlights of my professional life to be a colleague of Roy Zornow’s. Yes, he reported to me, but that doesn’t capture the relationship at all. I learnt a tremendous amount from Roy, and admired his laconic yet thorough approach to his work. As the user experience lead on a high profile, high stakes project for IBM, he proved to be the linchpin, the go-to guy and arbiter of not only the user experience, but of crucial aspects of the functionality of a complex tool ecosystem. His rock solid integrity and gumption made him a highly trusted and respected voice—when Roy speaks, people actually do listen. And he was relentless in his quest to make things better, taking the initiative—on his own—to rethink and completely rework the tool he was designing. This rethink eventually resulted in the new schema being adopted as the gold standard for this system by IBM. Suffice it to say, then, that with his fluent command of the UX discipline, his curiosity and willingness to get into the weeds, and most of all, his gentle and somehow nevertheless devastating personal charm, Roy is someone I’d work with again in a millisecond. And who I’d hire even faster than that…

Christophe Jammet
Digital Strategist
Christophe managed Roy directly

Roy was a UX designer on a development team I manage internally at IBM. I had the pleasure of working with Roy for about 2 years. Within that time, Roy proved his worth and brilliance time and time again. Roy helped mastermind the redesign of IBM’s in-house Marketing campaign planning application. Roy is a gifted systems thinker- He has empathy for the user, and is able to contextualize complicated, onerous data models and executive requirements into something that is functional and well-thought-out. He’s a great team-member- always pleasant and collaborative. I would work again with Roy at the drop of a hat.

Thom Kam
User Experience Architect / Sr Interaction Designer
Thom managed Roy directly

Roy’s conscientious ownership of every project he undertook made him an invaluable resource on our UX/IA team while working with us during the most challenging and productive period of our NY office. He approaches working in the trenches with the same thorough attention he gives to guiding clients through every phase of a project’s design. I learned a lot from his thought processes, the quality of his work and his socratic handling of colleagues and clients.